Job Opportunity: Visual Resources Associate, San Francisco Museum of Modern Art

Reporting to the Manager, Digital Assets, the Visual Resources Associate has a key role in the administration and advancement of a museum-wide digital asset management program. The position supports generous access to assets related to the museum’s collections, programs, activities, and buildings.

The Visual Resources Associate’s primary concern is the ongoing care, support, and expansion of a digital asset management system into the museum’s greater information system ecosystem. The Visual Resources Associate produces and collects digital assets; produces and reviews metadata for digital assets; and promotes use of the digital asset management system through advocacy and support for staff at all locations, by implementing policies and protocols for using the system and its contents, and by completing general system administration tasks. As a member of the Collections Division, the Visual Resources Associate contributes to the museum’s development of its Collections Center as a site for innovative research and creative engagement.

Essential Responsibilities

  • Work collaboratively to maintain a digital asset management system, expand and refine its contents, and promote and support its use by staff, which shall include working in-person with staff at each of the museum’s locations.
  • Work collaboratively to set and meet objectives for adding assets to the digital asset management system, as well as the museum’s collections management system, intranet, website, and external digital libraries.
  • Work collaboratively to identify, evaluate, and implement new technological platforms to support the management, discovery, and preservation of digital assets, which shall include creating and maintaining integrations between the digital asset management system and other platforms.
  • Produce digital assets related to artworks and museum activities, which shall include in-house scanning and collecting assets from each of the museum’s locations and outside sources; moderate to extensive post-production including clean up, retouching, compositing, and color correction; complete quality assurance; make assets accessible in the digital asset management system; manage this workflow independently from start to finish.
  • Create or get metadata for digital assets produced in-house or collected from outside sources; assist in monitoring the organization of assets and the availability of metadata in the digital asset management system.
  • Provide expertise and consult with staff on data standards and best practices, including metadata schemas, file naming conventions, data modeling, thesauri, and taxonomies.
  • Maintain primary responsibility for user support and training for the digital asset management system, which shall include advocacy; traveling between the museum’s locations; identifying user trends and needs; creating and maintaining documentation in written, visual, and video formats; and troubleshooting application and database issues.
  • Work collaboratively to implement policies and protocols for description, access, use, and preservation of digital assets.
  • Provide general system administration for the digital asset management system, which shall include liaising with users, the departments of Information Technology and Web and Digital Platforms, the Collections Information Manager, software vendor, and outside consultants on technical issues; handling user permissions; monitoring usage and performance; working collaboratively on system upgrades; and conducting routine testing of the system.
  • Remain current on the latest technologies and relevant software, such as linked data, IIIF, wikis, and 3D imaging
  • Work collaboratively with departments such as the Archives and Interpretive Media to prioritize digitization of legacy analog collections, which shall include in-house scanning or outsourcing, and generation of new metadata.
  • Oversee the activities of volunteers and interns.
  • Perform other related duties as assigned.


Education and TrainingBA in studio art, art history or related field, MLIS preferred. Knowledge of modern and contemporary art practices. Knowledge of museum purposes, organization, and programs.

Work ExperienceAt least three years experience working with digital asset management systems and producing digital assets.

Skills and AbilitiesKnowledge of and enthusiasm for digital assets (still and moving), digital asset management systems, information access, and digital preservation. Familiarity with digital image file standards and formats as well as traditional photography. Fluency with software required for digital imaging and post-production, including; Photoshop, Adobe Bridge or Adobe Lightroom, calibration software, scanning applications, and best practices for handling analog formats. Excellent interpersonal and communication skills. Ability to work independently, collaboratively, and proactively with staff, software vendors, and consultants. Ability to maintain detailed, accurate, and organized records. Ability to manage a variety of assignments in a timely fashion. Knowledge of current Windows operating system in a networked environment and Photoshop required; familiarity with Macintosh environment desirable. Experience with NetXposure DAMS, SQL, HTML, and Wiki markup a plus.


Physical DemandsMust be able to visually inspect work.

Special Environmental FactorsClose office setting, dimly lit rooms.

This is a union position subject to the provisions of the collective bargaining agreement.

POSITION:                                                     Visual Resources Associate

DEPARTMENT:                                                Collections Information and Access

SUPERVISOR:                                                  Manager, Digital Assets

OPEN POSITION:                                             August 6, 2019

CLOSING INTERNALLY:                                   August 12, 2019

SCHEDULE:                                                       Full time: 35 hours/week

PAY RATE:                                                        $27.46/hour (starting rate)

                                                                       $32.88/hour (position rate)

To Apply:

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