Planning, monitoring and evaluating access services (for all hours the library is open) including: access desk information services, circulation, document & Library Shelving Facility materials delivery, interlibrary loan, electronic and print course reserves, stack maintenance, security and facilities maintenance, and the Arts Library website. Fostering a creative,
collaborative, and team-oriented work-environment and facilitating communication and coordination among team members. Supervising and coaching 3 direct report support staff members, 5 – 8 student assistants, and support staff members from other units who also work in access services; establishing, monitoring and incorporating performance indicators to assess and improve the quality of services provided by the department; and participating in general planning for the new Arts Library, including the move of collections and transition of services, in coordination with other Arts units. General oversight of the Arts Library website including: facilitating design and content planning in coordination with other Arts librarians and Yale Arts area constituencies; routine maintenance; and coordinating with the Integrated Library Technology Services Dept. for web technology support and implementation of centrally developed standards.
Working with vendors or other units that support library operations, such as photocopying, print management, facilities maintenance, and security. Participating in the delivery of the Arts reference services. Contributing to development of system-wide access services policies and procedures. Continuing to be professionally active both at Yale and in the field.
Masters degree from an ALA-accredited program. Demonstrated professional accomplishments and a minimum of two years professional library experience are required for appointment at the Librarian II level, five years of experience and accomplishments are required for the Librarian III level. Demonstrated success in supervising and leading in a unionized and diverse staff team environment. Excellent analytical, organizational, management, customer service, oral and written communications, and interpersonal skills. Experience with web design and development and electronic information resources. Ability to effectively build partnerships and promote the benefits of change in an academic culture that often values ambiguity, diversity of opinion, and historic precedent. Ability to work both independently and collegially in a demanding and rapidly changing environment. Advanced degree and/or relevant experience in art, history of art, architecture or classics disciplines preferred. Experience with HTML and XML preferred. Demonstrated knowledge of one or more Western European languages preferred. Demonstrated accomplishments and ongoing engagement in professional development, research or services for appointment at the Librarian III level.